FAQs

At Supplement Superstore, we want to make your supplement shopping simple and stress-free. Here are answers to the most common questions our customers ask:

Are your supplements authentic?

Yes. All products at Supplement Superstore are 100% authentic and sourced directly from trusted brands and distributors. We do not sell grey-market or imitation products.

Are supplements vegan or vegetarian-friendly?

It depends on the product. Many supplements are plant-based or vegetarian-friendly, but others may contain dairy, gelatin, or other animal-derived ingredients. Always check the nutrition panel and ingredient list on each product page. If you’re unsure, contact our team for guidance before purchasing.

Will I build a tolerance to supplements like pre-workouts or fat burners?

Products containing caffeine or stimulants can lead to tolerance if used continuously. To maintain effectiveness, we recommend taking short breaks every 4–6 weeks or cycling products as suggested on the label.

Do I need to take breaks from supplements?

Not all supplements require breaks. Essentials such as protein powders, vitamins, and electrolytes can be taken daily. Stimulant-based products like pre-workouts and fat burners benefit from occasional breaks to let your body reset. Always follow the manufacturer’s recommendations.

Can I stack different supplements together?

Yes, many supplements are designed to be stacked (used together) for better results. For example:

• Protein + Creatine for strength and recovery
• Pre-Workout + BCAAs for training performance
• Fat Burner + L-Carnitine for weight management

Check product descriptions or ask our team if you’re unsure about safe stacking.

Can supplements replace a healthy diet?

No. Supplements are designed to support your nutrition and training, not replace balanced meals. For best results, use supplements alongside a healthy diet, consistent exercise, and proper hydration.

What’s the best supplement for beginners?

It depends on your goal:

• For general health: Multivitamins, fish oil, or greens powders.

• For fitness & recovery: Protein powder and creatine.

• For energy & focus: A low-stim pre-workout or BCAAs.

If you’re just starting out, keep it simple and focus on the basics.

How long will shipping take?

• Standard Shipping (Australia): 3–7 business days

• Express Shipping: 1–3 business days

• Free Shipping: Orders over $100 qualify for free standard shipping Australia-wide
  For international orders, please check our Shipping Policy.

How do I know which flavor to choose?

Flavors are a personal choice, but we include customer favorites in product descriptions to help you decide. If you’re unsure, start with a best-seller like Chocolate or Vanilla protein, or a fruity pre-workout like Watermelon or Passionfruit.

Can I return or exchange supplements?

Yes, if they meet our Returns Policy conditions:

• Items must be unopened, unused, and in original packaging.
• Returns must be initiated within 30 days of purchase.