Unlock Rewards. Level Up. Dominate Your Journey.

Welcome to The Vault, the most rewarding loyalty program in Australia’s fitness industry. Earn points every time you shop, unlock elite status levels, and gain access to giveaways, exclusive gear, priority shipping, and legendary rewards.

Join The Vault Check Your Status

HOW IT WORKS

Earn Points. Rise Through The Ranks.

Every order earns points. The more you train, the more you win.

1 Point = $1 Spent

Progression Requirements:

  • Silver: Unlocks at 500 points | Maintain 250/year
  • Gold: Unlocks at 2,500 points | Maintain 1,000/year
  • Platinum: Unlocks at 5,000 points | Maintain 2,500/year

Bonus Accelerators:

  • +50 birthday points
  • +25 points per review
  • +75 points for progress uploads
  • +100 points per referral
  • +150 points for seasonal challenges
  • 2× points on subscriptions
  • 3× points on Vault Double Up Days
Start Earning Points

WHERE YOUR STORY BEGINS

Silver Status - Momentum Starts Here

Unlock Silver at 500 points and keep it with 250 points per year.

2× Giveaway Entries

2× Giveaway Entries

Double entries in all draws

Early Access

Early Access

New drops & returning flavours

Birthday Credits

Birthday Credits

Your progress rewarded

Price Protection

Price Protection

You always win

Silver Mystery Offers

Silver Mystery Offers

Member-only surprises

Priority Low-Stock Access

Priority Low-Stock Access

Never miss out

Silver Welcome Bundle

Silver Welcome Bundle

For first time Vault members

Training & Nutrition Content

Training & Nutrition Content

Member-only digital content

Priority Support

Priority Support

Members-only help lane

$100 Monthly Draw

$100 Monthly Draw

Automatic entry

Hit 500 Points & Unlock Silver

LOYALTY BECOMES POWER

Gold Status - The Inner Circle

Unlock Gold at 2,500 points, maintain with 1,000 per year.

5× Giveaway Entries

5× Giveaway Entries

Massive advantage in every draw

Free Monthly Express Shipping

Free Monthly Express Shipping

Fast delivery every month

Gold Mega Draw Access

Gold Mega Draw Access

Entry into premium prize draws

Exclusive Gold Gear & Flavours

Exclusive Gold Gear & Flavours

Limited drops only for Gold

Gold Birthday Upgrade

Gold Birthday Upgrade

Bigger rewards on your birthday

Priority Support Lane

Priority Support Lane

Fast-track support for Gold members

Early Access to Major Sales

Early Access to Major Sales

Shop big events before everyone

Product Testing Invitations

Product Testing Invitations

Try upcoming products first

Vote on Future Flavours

Vote on Future Flavours

Help decide what launches next

Gold Spotlight Features

Gold Spotlight Features

Be featured across the community

+100 Subscription Renewal Bonus

+100 Subscription Renewal Bonus

Extra points on every renewal

Unlock Gold at 2,500 Points

LOYALTY BECOMES LEGEND

Platinum Status - The Summit

Unlock Platinum at 5,000 points, maintain with 2,500 per year.

10× Giveaway Entries

10× Giveaway Entries

The highest power level

Platinum Fulfilment + Hotline

Platinum Fulfilment + Hotline

Fastest service + priority support

Restock Reservations

Restock Reservations

Secure sold-out items before they return

Exclusive Apparel Drops

Exclusive Apparel Drops

Platinum-only merch releases

Prototype Testing

Prototype Testing

Try future products first

Annual Gear Pack

Annual Gear Pack

Premium bundle every year

Experience Credit

Experience Credit

Reward for real world fitness events

Black Envelope Rewards

Black Envelope Rewards

Mystery perks unlocked

Athlete Meet-Ups

Athlete Meet-Ups

Private access to athletes

Platinum Missions

Platinum Missions

Complete challenges for elite rewards

Spotlight Features

Spotlight Features

Get highlighted in the community

Sponsor a Friend

Sponsor a Friend

Unlock Silver instantly for one friend

Reach the Top at 5,000 Points
Feature
Giveaway Entries
Express Shipping
Restock Reservations
Birthday Credits
Exclusive Gear
Product Testing
Support Lane
Special Missions
Friend Sponsorship
Experience Credit
Spotlight Features
SILVER
2×
-
-
✔️
✔️ (basic)
-
✔️
-
-
-
-
GOLD
5×
Monthly Free
-
Enhanced
Gold-only
✔️
Priority
-
-
-
✔️
PLATINUM
10×
Priority + Express
Guaranteed
Premium
Platinum-only + custom
Prototype-level
Dedicated Hotline
Platinum Missions
Sponsor 1 into Silver
Included
Premium Feature

Bigger Rewards Every Month

All members can enter but your tier multiplies your entries.

Bigger Rewards Every Month

EXCLUSIVE VAULT OFFERS

Member-Only Deals & Limited Drops

Silver Flash Deals
Silver Flash Deals
icon
Gold Exclusive Bundles
Gold Exclusive Bundles
icon
Platinum Priority Drops
Platinum Priority Drops
icon
Shop Exclusive Vault Deals

Still Have Questions ?

Contact us We are happy to help you
Talk to our team
You're already in. Every Supplement Superstore account is automatically enrolled in The Vault the moment you sign up. No forms, no applications, no minimum spend to activate. Create your account, start shopping, and your tier status begins building from your very first order.
Your tier is based on the points you earn across a calendar year (1 point per $1 spent). Hit the threshold, hold the status. Silver unlocks at 500 points, Gold at 2,500 points, and Platinum at 5,000 points. To maintain it, earn 250 points/year for Silver, 1,000/year for Gold, and 2,500/year for Platinum. As long as you hit your maintenance threshold within the year, your status carries through to the following year automatically.
Every dollar you spend earns you points. Every order, every product, every time. Points are added to your account as soon as your order is confirmed: no need to do anything extra. The higher your tier, the more your points work for you through larger giveaway entry multipliers and exclusive rewards.
All purchases on your account count toward your points balance and your annual spend total. This includes one-off orders, subscriptions, and bundle purchases. Shipping costs and any applied discounts are excluded from the calculation. If an order is refunded, the corresponding points are removed from your balance.
No. Your Vault points don't have an expiry date. Earn them at your pace and redeem them when you're ready. The only exception is if your account is closed or has been inactive for an extended period, in which case our standard account terms apply.
Your Platinum status is protected for the rest of the calendar year you earn it, plus the full following year. After that, your tier is recalculated based on the points you earn over the most recent 12 months. If your maintenance points in that period fall below the Platinum threshold of 2,500 points/year, you'll move to the tier that matches your activity (Gold maintains at 1,000/year, Silver at 250/year). We'll always notify you well before any status change so you have the chance to maintain your position.

Ready To Unlock The Vault?

START EARNING REWARDS CHECK YOUR STATUS EXPLORE GIVEAWAYS